Privacy Policy
W‑VPN: Fast Proxy & Secure VPN

Introduction
At W‑VPN, your privacy and data security are of the utmost importance. This Privacy Policy explains how we handle and protect your information when you use our apps, websites, and related services. The term “personal data” refers to any information relating to an identified or identifiable person, and we treat such data in accordance with applicable privacy laws.

Who We Are
This policy applies to W‑VPN: Fast Proxy & Secure VPN. Throughout this document, “we,” “our,” and “us” refer to the W‑VPN service and its managing entity responsible for processing your data.

What We Collect

We may collect the following types of information:

Information You Provide

  • Account Details: If you create an account, we may collect your name, username, and login credentials.
  • Payment Information: To complete purchases, we may collect billing names and payment methods.
  • Verification Data: Some services may require identity verification.
  • Support & Communication: Any info you share through support requests, surveys, or feedback.

Information Collected Automatically

  • Usage Data: General information about how you interact with the app, such as session length and bandwidth used.
  • Device Data: Technical details like your device ID, type, OS, browser, language, and network info.
  • Diagnostics: We collect basic data to identify service performance issues. We do not log your browsing history or VPN activity.
  • Approximate Location: Based on your IP address or device settings, to provide optimal server connections.

Information from Third Parties

  • Referrals: We may receive your details if you were invited to join by another user.
  • Third-Party Sign-In: If you sign in with Google, Apple, or another service, we may access limited profile data.
  • Threat Intelligence: We may receive information from trusted security databases to block malicious content.

How We Use Your Information

We use collected data for:

  • Delivering and supporting our services
  • Processing payments and managing subscriptions
  • Communicating important service updates
  • Improving product performance and user experience
  • Developing new features
  • Ensuring security and preventing abuse
  • Complying with applicable legal obligations
  • Marketing and promotional communication (where permitted)

Sharing Your Data

We may share your data only when necessary:

  • With your consent, e.g. when using third-party sign-in options
  • With trusted partners and vendors under strict confidentiality agreements
  • During company transitions, like mergers or acquisitions
  • With legal authorities, when required by law
  • To prevent fraud or abuse of our systems
  • In anonymized form, for analytics or research

Cookies & Tracking Technologies
We use cookies and similar tools to improve functionality and performance. You can control your preferences in your browser or via in-app settings. W‑VPN does not currently respond to Do Not Track (DNT) signals.

Data Security
We use modern security practices such as encryption, access control, and regular audits to protect your personal data from unauthorized access, misuse, or loss.

International Transfers
Your data may be stored and processed outside your country. We take steps to ensure appropriate safeguards are in place wherever your data is handled.

Data Retention
We retain personal data only as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations. You can request deletion at any time, subject to retention laws.

Your Rights
Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request a portable copy of your data
  • Withdraw consent (where applicable)

To exercise these rights, contact us through the support channels in our app or website.

California Privacy Notice (CCPA)
If you are a California resident, you may:

  • Request details about personal data collected in the last 12 months
  • Request deletion of personal data
  • Opt out of any data "sale" (note: W‑VPN does not sell your personal data)
  • Inquire about third-party data disclosures

W‑VPN does not track users across third-party sites and does not respond to browser-based DNT signals.

Children’s Privacy
W‑VPN is not designed for use by individuals under 16 years old. We do not knowingly collect data from minors. If we discover such data has been collected, it will be deleted promptly.

Policy Updates
We may occasionally update this policy to reflect changes in practices or regulations. When we do, we’ll revise the “Last Updated” date and, where appropriate, notify users within the app.

Contact Us
For questions or concerns about this Privacy Policy, please reach out using the support options in the W‑VPN app or visit our website.